Shipping policy
Where we ship: All provinces and territories across Canada.
Processing time: Orders are processed within 1–3 business days.
Delivery estimates:
- Ontario, Quebec, BC, Alberta: 2–5 business days
- Atlantic Canada, Prairies: 3–7 business days
- Northern/remote regions: 5–10 business days
Packaging: All orders ship in plain, unbranded packaging with no indication of contents on the outside. Your privacy matters to us.
Order tracking: You'll receive a tracking link by email once your order ships.
Lost or delayed packages: If your order hasn't arrived within the estimated window, contact us at info@tryendurix.com and we'll investigate with the courier or arrange a replacement.