This Privacy Policy explains how Endurix ("we," "us") collects, uses, and protects your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
- Contact information (name, email, shipping address, phone number)
- Payment information (processed securely by our payment provider — we do not store full card details)
- Order history and preferences
- Website usage data via cookies and tracking pixels (including Meta/Facebook Pixel for advertising)
2. How we use your information
- To process and fulfill your orders
- To communicate with you about your order or support requests
- To send marketing communications, if you've opted in (you can unsubscribe anytime)
- To improve our site and advertising performance through analytics and ad platforms
3. Third-party sharing We share information only with service providers necessary to operate our store: payment processors, shipping carriers, email/SMS platforms, and advertising platforms (e.g., Meta) for retargeting and analytics purposes. We do not sell your personal information to third parties.
4. Cookies & tracking Our site uses cookies and pixels (including the Meta Pixel) to understand site usage and measure ad performance. You can control cookie preferences through your browser settings.
5. Data retention We retain your information only as long as necessary to fulfill the purposes outlined here or as required by law.
6. Your rights under PIPEDA You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for marketing communications at any time
- Request deletion of your data, subject to legal/record-keeping requirements
To exercise any of these rights, contact us at info@tryendurix.com.
7. Security We use industry-standard security measures to protect your data, though no method of transmission or storage is 100% secure.
8. Changes to this policy We may update this policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact us Questions about this policy or your data can be directed to ifno@tryendurix.com.